I received a very pleasant anf free phone call from Norway today. Normally when someone from Norway calls someone in Missouri they probably don't think you have been to their country. But I flew in to Trondheim in the middle of winter one year, and I had business up in Boda. I was quite an experience above the arctic circle in the middle of winter. Yes, it was cold, but not as cold as I expected. I only experienced one white-out during my two weeks of work. Seeing the northern lights certainly made up for it many times over. I have seen the northern lights in Alaska, also in the middle of January. One of the most memorable moments of my trip to Norway was the moment the northern lights started dancing in the [+]

RingCentral has a new call controller which promises to be a great improvement. In addition to the normal features such as monitoring your RingCentral telephone line or virtual PBX, the new call controller lets you dial out. RingCentral is becoming a full VoIP service. The new call controller also gives you one-click access to your message folder and recent calls. You can dial out using your address book, create and send a fax, or open your online account. If you are assigned an extension in your company's virtual PBX the software will open that extension online. The new look and feel of RingCentral's software is intuitive. Some SIP or VoIP softphone features will be evident. We use a RingCentral PBX with five extensions and recommend the product to anyone that wants to streamline their [+]

Look for changes to Jaxtr's terms of service in the near future. Business owners are encouraged to use Jaxtr and associated "call me" and text messaging features. Widgets and call buttons have been available for eBay and Craigslist. Once thought of as a social networking component, Jaxtr will help your business. You can use Jaxtr for customer service, lead generation, or perhaps a simple "click-to-call" function of your website. Building customer confidence is always a key component of any business and Jaxtr encourages businesses to use their free service. No doubt some business users will become power users. You can leave comments to this article, outlining your unique applications and successes. We would like to hear from you. [+]

A call from the United Arab Emirates rang through to my desk today and it reminded me of one my former students. Let start by saying the call from the United Arab Emirates was a free Jaxtr call. The caller was fluent in english and we spoke for a shrot time. After the call I thought back to the days when I was a teacher. One young man would always come outside to visit with me when the class took breaks every hour. This particular guy was returning to the United Arab Emirates when he graduated. He spoke of being born in Yemen. At the time Yemen was divided in to North and South Yemen, which always seemed odd to me becasue they look like they would be east and west Yemen on a map. [+]

I received a telephone call from Egypt today and it was so clear and crisp it was astonishing. The caller was a woman, and her child was talking in the background. This call reminded me of a call I received from the Ukraine one day back when we were running VoIP tests years ago. In that case you could hear birds in the background, and the caller's radio was playing softly in the distance. We both spoke in english and enjoyed the conversation. I haven't been to Egypt since the early 90's. Many people don't realize that people must travel to Cairo for routine business. At that time most major transactions in Egypt required a trip to Cairo. It could be hot and hectic but a memorable time never the less. But for free phone [+]