Jaxtr Tips and Ideas

We had some nice conversations today, courtesy of Jaxtr, with visitors form Brazil and Sri Lanka. While the Sri Lanka visitor keep his caller ID private, it was nice to see that caller ID from Brazil passed all the way through the system. Brazil’s country code is 55. We verify the country code and telephone number in our Jaxtr call logs and compare it to our RingCentral call logs. Caller ID passes all the way through to our cell phone, alerting us to an international call.

Read More

Many of you read our articles about Jaxtr and RingCentral. In response to your questions let me explain the three-layer structure we use, why it is set up the way it is, and how it benefits us. We augement our communication design with customer service Live Help and cell phones. We will not discuss those in this article.

Read More

At first I thought the RingCentral PBX would be difficult to set up. Using the web interface, I played with a few options before printing the manual. The 60 page manual printed out on 30 pages. I must admit I studied at least part of the manual before programming my extensions, business hours, and welcome messages. RingCentral is actually very intuitive for a high-powered PBX.

Read More

My wife has a website about orchids and I can’t help her callers. I have a website about free voip downloads and my wife can’t provide support for my callers. Since we both have Jaxtr accounts we forward all calls to our RingCentral virtual PBX. The PBX welcome message handles call routing. One option, extension 105, is reserved for Jaxtr callers so they can leave a message. Therefore PBX extension 105 does not forward calls using RingCentral’s call forwarding and ‘find me’ feature. It is voicemail only.

Read More

Design and beta testing of an interface between Jaxtr and RingCentral’s Virtual PBX system started today. If you are not familiar with Jaxtr or RingCentral we invite you to visit their web sites. You can find both links below this article. Jaxtr links your phone to the web, so you can hear from callers worldwide while keeping your existing phone number private. RingCentral receives your call from Jaxtr and processes the call, including features such as a virtual PBX, music on hold, call routing, and FAX capabilities.

Read More