Did you know RingCentral – the virtual PBX people - offer “click to call” buttons that function with PBX extensions? In addition to providing their customers with telephone numbers throughout the United States, RingCentral starts their users with five PBX extensions to customize the caller experience. You can make your office look like a big professional operation, even if you are a one or two person operation.

For example, we sell on eBay, we write for blogs such as this one, and we sell orchids in our retail store. My wife an I each have cell phones. We use all five of our Ring Central PBX extensions. One extension passes the caller right to our store if the select “orchids” from the menu. Another extension sends the caller to my cell phone or my wife’s cell phone, depending on the selection. Another extension sends the caller to our eBay phone line. Each extension has a “click to call” button, and the button automatically sends the caller to the proper extension – and they don’t need to hear the voicemail greeting for the main PBX.

The advantage comes into full view if you attach the “call me” button to your email, or to your web site. The RingCentral PBX will route the caller to the right place every time.

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